Last Updated: 22 January 2026

Welcome to VELO EXPRESS KL SERVICES (“we”, “our”, “us”). By accessing or using our website, products, or services (“Services”), you agree to the following Terms of Service. If you do not agree, please discontinue use immediately.

1. Eligibility

You must be at least 18 years old or have guardian permission to use our Services.

2. Products & Services

We offer physical goods and/or services as described on our website. We reserve the right to modify product details, pricing, or availability without prior notice.

3. Ordering & Payment

• All orders are subject to acceptance and availability.
• Payment must be made in full at checkout.
• Prices are displayed in MYR unless stated otherwise.
• Taxes, customs duties, and additional charges may apply (see Tax Policy section).

4. Shipping & Delivery

Shipping timelines and methods are provided at checkout. Delivery times are estimates and not guaranteed. For international orders, customs delays may occur.

5. Returns & Refunds

Returns are handled in accordance with our Return & Refund Policy.

6. Intellectual Property

All website content (logos, images, text, etc.) belongs to us and may not be copied or reused without written permission.

7. Limitation of Liability

We are not liable for:

• Indirect, incidental, consequential damages
• Delays caused by courier or customs
• Losses due to misuse or mishandling of products

8. Prohibited Activities

You agree not to:

• Use the site for unlawful purposes
• Attempt to breach security or interfere with site operations

9. Termination

We may suspend or cancel access without notice if Terms are violated.

10. Governing Law

These Terms are governed by the laws of Malaysia.

11. Contact

For inquiries: admin@veloexpresskl.com